Phl 458
Hca220 - The first stage of the creative process is the search for challenges.
Hca 220 - Looking for challenges can often be very easy and sometimes very obscure, so that one has to search hard to discover them. The search should be consistent and constant. The second stage consists of finding the best expression of the problem that will give you the best ideas. One must consider as many expressions as possible no matter how silly or minor. After expressing the problem in many ways, choose the expression that best fits. The third stage consists of getting the information necessary to solve the problem. Observation and experiences are good for getting this information as well as interviews and research. The fourth and final stage consists of coming up with enough ideas in order to decide on what action to take. No matter how weird the idea may seem, use it. This is where creativity is found. The ideas must work to solve the problem. Once you’ve produced as many ideas as possible, decide then which ones are best.
Original Issue
Phl458 - Improving workplace communication between upper management and lower-level employees.
I began by observing and listening to others at my workplace. I watched employee reactions when they were told something by a manager, then watched other employees’ reactions as word spread. Many times the message from the manager was grossly altered as it made it through the rounds. I also watched body language and facial expressions. I found that some were amused, some angry, some complacent and uncaring. Some even responded conspiratorially. Others even deliberately altered the message to evoke an emotional response. I even had many employees come to me to complain about the implications of managers speaking to others about employees’ circumstances of employment. Phl 458
Phl 458
Hca 220 - Looking for challenges can often be very easy and sometimes very obscure, so that one has to search hard to discover them. The search should be consistent and constant. The second stage consists of finding the best expression of the problem that will give you the best ideas. One must consider as many expressions as possible no matter how silly or minor. After expressing the problem in many ways, choose the expression that best fits. The third stage consists of getting the information necessary to solve the problem. Observation and experiences are good for getting this information as well as interviews and research. The fourth and final stage consists of coming up with enough ideas in order to decide on what action to take. No matter how weird the idea may seem, use it. This is where creativity is found. The ideas must work to solve the problem. Once you’ve produced as many ideas as possible, decide then which ones are best.
Original Issue
Phl458 - Improving workplace communication between upper management and lower-level employees.
I began by observing and listening to others at my workplace. I watched employee reactions when they were told something by a manager, then watched other employees’ reactions as word spread. Many times the message from the manager was grossly altered as it made it through the rounds. I also watched body language and facial expressions. I found that some were amused, some angry, some complacent and uncaring. Some even responded conspiratorially. Others even deliberately altered the message to evoke an emotional response. I even had many employees come to me to complain about the implications of managers speaking to others about employees’ circumstances of employment. Phl 458
Phl 458